Maintenance packages

KONE Care™ Standard

img_maintenance-packages-1

KONE Care Standard is the ideal solution when your top priorities are worry-free equipment operation and full safety and regulations compliance.

  • Includes preventive maintenance to keep everything in good working order. Breakdown and repair services are invoiced separately.
  • Provides 24/7 access to KONE Customer Care Center.
  • KONE Mobile application provides real-time information on ongoing maintenance work.
  • With KONE Care Online service you can access your maintenance data anytime.
  • Ideal for facility managers of low and mid-rise residential buildings.

KONE Care™ Plus

img_maintenance-packages-2

KONE Care™ Plus is the ideal solution when your priorities are a clear overview of equipment status and predictability, or if you are responsible for equipment in multiple locations.

  • Includes preventive maintenance and partial service repair and call-out coverage, making budgeting more predictable.
  • Provides 24/7 access to KONE Customer Care Center.
  • KONE Mobile application provides real-time information on ongoing maintenance work.
  • With KONE Care Online service you can access your maintenance data anytime
  • Ideal for facility managers who are responsible a single large building complex or several separate buildings.

KONE Care™ Premium

img_maintenance-packages-3

KONE Care™ Premium is the ideal solution when uninterrupted people flow and equipment reliability are critical to your business.

  • Includes all preventive maintenance, breakdown service, and repair service, ensuring there are no unexpected costs.
  • Provides 24/7 access to KONE Customer Care Center.
  • KONE Mobile application provides real-time information on ongoing maintenance work.
  • With KONE Care Online service you can access your maintenance data anytime
  • Customized reports make planning and budgeting simple.
  • Ideal for facility managers at locations where reliability is essential, such as airports, metro stations, and department stores.

CAN WE HELP CHOOSING THE BEST PACKAGE FOR YOU?

Compare our maintenance packages

Compare maintenance packages*
KONE Care™ Standard
KONE Care™ Plus
KONE Care™ Premium
Available for
KONE Preventive maintenance (Modular Based Maintenance™)



Elevator | escalators
KONE Customer Care Center



Elevator | escalators
Voice Link Service



Elevator
Entrapment Rescue Service



Elevator
Breakdown Service

Partial
Full
Elevator | escalators
Repair Service

Partial
Full
Elevator | escalators
Authority Service



Elevator | escalators
Enhanced Breakdown Service Response Times



Elevator | escalators

PUT US TO THE TEST AND LET US MAKE YOU AN OFFER

Tools and downloads

More Tools And Downloads

Cookies

We use cookies to optimize site functionality and to give you the best possible experience while browsing our site. If you are fine with this and accept all cookies, just click the 'Accept' button.

You can also review our privacy statement.

WELCOME TO KONE!

Are you interested in KONE as a corporate business or a career opportunity?

Corporate site

Would you like to find out more about the solutions available in your area, including the local contact information, on your respective KONE website?

Your suggested website is

We couldn't determine a local website for you

Go to your suggested website